Shanghai Marriott Marquis City Centre

We stayed twice at this hotel during our trip to China. The concierge was kind enough to hold our luggage between stays to avoid having to carry everything. This is an excellent hotel, well-positioned, courteous staff, great gym facilities, clean and comfy room. Moreover, I accidentally left a personal item behind me after checking out. The staff immediately acted upon this by notifying me and offering a solution to return such item by courier to its owner. A special thanks to Ms. Judy Jia and her team for accommodating my request. I would definitely return to the Marriot Marquis City Centre and recommend anyone travelling to Shanghai to do the same.

The hotel is very central and close to shopping areas and restaurants alike. The staff at reception were extremely helpful and they did their very best to accommodate every question we had with regards to communication issues and areas we should explore.

Everthing was good, except it surprised me that at Shanghai Marriott that staffs did not speak English at the front desk. Luckily I do speak Chinese but my daughter and husband were having problem. Also, we were told that your swimming pool is close for maintainance every December. If that is the case, we will not be returning in the future. Because we do enjoy our morning swims. Otherwise, Thankyou!

Excellent location and close to everything we need, shops, restaurants, parks, and major attractions. I love the facilities, gym was one of the best I've seen compared to many other hotels I stayed in. The room was very clean and comfortable, I love the bed. The room is a little tight for a family with a child but in general it was a great stay. I would 100% go back.